The Client
A government organization struggling to effectively manage scheduling on-call shifts for employees.
The Challenge
The on-call shifts were being scheduled manually and the manager had to care for many constraints including weekly on-call working hour caps and time off, requiring hours of work tedious work.
The Solution
An on-call scheduler was built to streamline planning and management. This tool automatically built a list of required monthly shifts based and would alert the manager if a constraint was missed, such as vacation time or too many shifts for one employee.
The Results
✅ 50% reduction in process time
✅ Human error reduced
✅ Automatic error-catching and alerts
